Terms & Conditions


FIELD TRIP PaCKAGES

Please understand that we need accurate information about your event to adequately staff your event and schedule other parties before/after yours. If any information changes at any time, contact us right away so we can better serve both you and our other studio guests.
By booking a Field Trip Package at The Mud Room, you agree to the following terms and conditions:

 

SUPPLIES FOR DIY EVENTS
•We will package up colors, brushes, samples and other supplies to use at your event when our staff is not present.
•A $20 deposit must be paid before picking up supplies, but will be refunded if all items are returned to the studio.
•The replacement cost of any missing items will be taken off the deposit. Additional missing items over $20 will be invoiced and must be paid for before fired pottery is picked up.
•Deposits will be returned with the same payment method as originally paid.

NUMBER OF GUESTS
•NO-SHOWS: Please understand that because these packages are discounted approximately 50% off our in-studio prices, there will be no refunds or credits for students who do not show up, and you will forfeit those items and supplies.
•ADDING KIDS: Additional items may be able to be added to your reservation. Please contact the studio at least one week in advance to inquire about availability.

FINISHED ITEMS
•Painted pottery will be ready to pick up in approximately one week.
•If your field trip is on a Monday, items can be ready to pick up on Friday of the same week.
•Please pick up projects within 30 days of your pickup due date.

PHOTOGRAPHY
•Occasionally our staff may take photos of guests and/or their creations. By agreeing to these Terms & Conditions, you also give The Mud Room permission to photograph any attendees at your party or their artwork, and the right to use, publish, reproduce and disseminate any photograph or other likeness of any guests or artwork obtained in connection with your visit to the studio without pay or compensation to you or any guests attending.

PRICING
•PACKAGE PRICING: Packages are priced for 20+ students, ages 12 and under. Regular pricing applies for smaller groups or events at the studio, or for "a la carte" selections.
•Your whole group must paint the same item to get discounted package rates.
•SALES TAX is not included in posted pricing. If your organization is tax-exempt you must provide a copy of your exempt status before an invoice is prepared, or 6% MI Sales Tax will be included in your amount due. Please email documentation to info@themudroom.us.

TRAVEL & TIME
•STAFFING AT YOUR PLACE: If you would like our staff to run your offsite event, please add a $25 Travel Fee for one staff member to attend your facility 5-20 miles from The Mud Room. Please inquire for Travel Fee pricing for events further away, or for multi-staffed events.
•TIME ALLOWED: Field Trip packages are based on a 45-minute painting session. Additional charges may be applied for longer events.

PAYMENT
•DUE: Payment in full must be received within two weeks of making your reservation OR at least two weeks before your event, whichever is sooner.
•CHECKS can be mailed to: The Mud Room, 1971 E Beltline Ave NE #103, Grand Rapids, MI 49525.
•CARDS: If you prefer to pay with credit card please request a link to pay online.